Friendly’s

About

American (Traditional), Burgers, Ice Cream & Frozen Yogurt

Price Range : $11-30 ($$)

  • star
    Yelp rating
    2.5 stars

Location

Adress: 120 Hoosick St, Troy, NY 12180

Phone: (518) 273-2841

Work Hours

Mon7:00 am-10:00 pm
Tue7:00 am-10:00 pm
Wed7:00 am-10:00 pm
Thu7:00 am-10:00 pm
Fri7:00 am-11:00 pm
Sat7:00 am-11:00 pm
Sun7:00 am-10:00 pm

Business info

  • list_alt
    Takes Reservations
    No
  • directions_car
    Delivery
    No
  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • thumb_up
    Good For
    Lunch, Dessert
  • local_parking
    Parking
    Private Lot
  • local_parking
    Bike Parking
    Yes
  • accessibility
    Good for Kids
    Yes
  • group
    Good for Groups
    Yes
  • insert_emoticon
    Ambience
    Casual
  • volume_up
    Noise Level
    Average
  • local_bar
    Alcohol
    No
  • transit_enterexit
    Outdoor Seating
    No
  • wifi
    Wi-Fi
    No
  • tv
    Has TV
    No
  • fastfood
    Caters
    No

Reviews

  • Larry Lowell

    star star star_border star_border star_border 3 June 2026

    I love Friendly's. I could always find a consistent quality of food and service. Not any more. Wife and I walked out on our last visit. When waitstaff informed us he forgot to putt in our order. Went up the street to Popeye's.

  • Javeria Kazi

    star star_border star_border star_border star_border 2 June 2026

    We’ve been waiting to be seated for 15 minutes. There are loads of empty tables and no one has bothered to seat us. Ten minutes ago a waitress came by and said someone would be over to seat us soon.

  • Michele Julien

    star star star star star_border 27 May 2026

    Don't hurry you out the door. Nice to talk with people seated near us. Enjoyed meal.

  • Adam Binley

    star star star star star_border 11 May 2026

    We really enjoyed our dinner. The atmosphere was pleasant, not loud or obnoxious like some other restaurants are. This is a quality family restaurant. The staff made us feel at home. The service here is prompt and courteous. I'm always pleased with how kind the wait staff treat us. I highly recommend this Friendly's. The only thing which takes away a star is the menu. While the breakfast and lunch choices are abundant the dinner choices are not. I'd be happy to see more items available for dinner, and in larger portions. Thank you!

  • Sarah

    star star_border star_border star_border star_border 8 May 2026

    Horrible service. Employees do not acknowledge your presence and simply walk right by you. Customers will wait forever to order anything "to go", especially if Nick is working the front counter. The servers in general are rude and talk about their customers in the kitchen when they think that they can't be heard. I've seen this firsthand! Bill the manager has no customer service/error resolution skills whatsoever and should be fired immediately. Additionally, this restaurant is always a mess, leaving me wondering how in the world they even pass regular health inspections. Save your money and go somewhere else, where employees value their paying customers and want to provide good service (as they rely mainly on tips). I have been in the food and beverage industry myself for 15+ years and I am appalled by the lack of customer service this restaurant provides. Chain restaurant or not, there's no excuse for providing anything less than top-notch service! I personally will not go back to the Hoosick Street location and I urge regional management to highly consider shutting this location down permanently, as the staff is nothing but an embarrassment to their company. Pitiful place!

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